Yesterday, Ribbit announced a new scalable, next-generation voice-to-text application service for their carriers and Enterprise customers. Their new service, VTT-sa™, a cloud-based component in the Ribbit platform, enables customers to convert voice to text in business applications such as voicemail, traditional and IP based PBXs, conference calling and more.
Stephen Wu, general manager, Ribbit Voice-to-Text Services noted the value of this new release:
Network operators and enterprises understand the value of converting voice-to-text and making it searchable and actionable in a range of applications. With support for multiple speech recognition methods and providers, VTT-sa delivers unmatched flexibility, security, reliability and performance. Network operators and enterprises can finally have the best of both worlds – leading-edge voice-to-text application services backed by an experienced, global technology company and telephony provider.
VTT-sa™’s complex algorithms, advanced modeling and forecasting software provide real-time performance provide fascinating flexibility for a range of different enterprise customers. For example, customers that require strict sensitivity, such as government organizations can set their security on a high level, while businesses with lower security concerns can enjoy faster speed and accuracy through looser requirements.The press release describes the matching process as follows:
“VTT-sa continuously analyzes the voice-to-text performance of a qualified group of voice-to-text conversion providers and automatically selects in real-time, the one that has the highest performance and which most closely matches the requirements specified for each voice-to-text conversion.”
The flexibility of this application demonstrates Ribbit’s understanding of the tradeoffs that customers make when it comes to different products and services. By offering customers the ability to choose their tradeoff preferences, between security, quality and speed, Ribbit empowers their customers to find a next-generation solution to fit their specific needs.
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- Voice is Coming Back in Style with iPhone Apps and Google’s Nexus One
- Real Time Google Voice Translation in the Works
- Ring Central and Google Voice: Businessweek’s Take
