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You’re about to start running a phone marketing campaign. You outline the following scenario:
Goal: to call potential customers.
Harmful side effect: unwanted callbacks.
Warning: Do Not Block Your Caller ID!
If you find yourself blocking the caller ID on your phone before placing business phone calls, then you should head over to Ringio’s blog and read their post [...]
Whether you’re standing behind a ticket counter for a NBA playoff game, sitting at a reception desk, or in your office on the phone, you will be a lot happier in your job if your waiting customers are also happy. If you can’t change the length of the line, then how do you keep your [...]
As a writer about phones and marketing, the challenge of conveying the benefits of technology to the broader public hits close to home. That’s one of the reasons that I admire Google. To my mind, one of Google’s greatest contributions is their ability to make a sophisticated technology easily accessible to the non-techie public.
Here’s a [...]
Dynamic Interactive Corp., an 800 number service company, just announced their new company Charity800.com. The new service provides businesses with cloud telephony services such as toll free numbers, local numbers, call recording, call routing, voicemail, and call tracking features, and then donates a half of a cent for every minute of usage to the business’s [...]
One common goal of all marketers, and all businesses for that matter, is to cut costs while increasing service. The good news is that when it comes to phone services, businesses can actually realize this goal by simply migrating to a virtual call center through a cloud-based service like Ifbyphone. Ifbyphone’s Cloud Telephony Blog describes [...]
Ifbyphone, a leading provider of cloud telephony, just released a series of screencasts all about the basics of cloud telephony. In the back to school spirit, these tutorials are aimed at guiding businesses through each of Ifbyphone’s applications.
All of the buzzwords of cloud telephony, like virtual call center, call routing, find me forwarding, click to [...]
Angel.com announced a new simplification of their IVR registration system for the Notify NYC Program. While you can read the full press release on TMCnet or on Angel’s website directly, here’s a basic sum-up of the service:
The Notify NYC program is a citizen warning system that was created to enhance New York City’s public communication channels by distributing [...]
