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When I was in eighth grade, I played point guard on the girls’ basketball team. During one of our games, an opponent’s Mom was sitting next to my Mom. I was the shortest player on the court, and the other Mom’s daughter was the tallest. At one point in the game, I stole the ball [...]
From a business’s financial and marketing perspective, the advantages of automated telephone services are clear. IVR and cloud telephony capabilities enable businesses to reduce costs while providing more features and services. Yet, no matter how high the efficiency projections for automated telephone services soar, the bottom line needs to result in customers on the other [...]
CallFire just posted a video on YouTube showing the power of the newly released International capabilities for their virtual call center. Their International cloud call center enables agents to call from anywhere in the world to anywhere in the world.
Today’s press release notes the benefits this new certification, The award-winning Virtual Call Center Suite reliably provides a full range of inbound and outbound call center capabilities to hundreds of customers around the world. The integrated solution is specifically targeted to Salesforce.com customers and prospects for whom efficient management of telephone interactions is critical to [...]
CallFire to Deliver Cloud Telephony through 8×8 CallFire just signed with 8×8, to use their enterprise class SIP voice trunking services for CallFire’s cloud telephony solution. While the lines between customer and partner are now blurred, CallFire is hoping for their voice quality to be crystal clear.
