Posts tagged as:
Trust plays a central role in a company’s willingness to migrate services to the cloud – despite the cloud’s financial benefits. The traditional question usually expresses the tension as follows: how much control is your company relinquishing by allowing a service to manage your most valuable information in hosted data centers, as opposed to in [...]
Ifbyphone, a leading provider of cloud telephony, just released a series of screencasts all about the basics of cloud telephony. In the back to school spirit, these tutorials are aimed at guiding businesses through each of Ifbyphone’s applications. All of the buzzwords of cloud telephony, like virtual call center, call routing, find me forwarding, click [...]
Ifbyphone, a cloud telephony provider, describes their new virtual call center application as follows: Call Distributor includes virtual call center capabilities such as advanced call routing, interactive voice response and call queuing for saving time, reducing costs and creating efficiencies designed to help SMBs thrive.
