Angel.com announced a new simplification of their IVR registration system for the Notify NYC Program. While you can read the full press release on TMCnet or on Angel’s website directly, here’s a basic sum-up of the service: The Notify NYC program is a citizen warning system that was created to enhance New York City’s public communication channels by [...]
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IVR
http://www.phonemarketinginsider.com/angel-ivr-notify-nyc/
Ifbyphone, a cloud telephony provider, describes their new virtual call center application as follows: Call Distributor includes virtual call center capabilities such as advanced call routing, interactive voice response and call queuing for saving time, reducing costs and creating efficiencies designed to help SMBs thrive.
http://www.phonemarketinginsider.com/ifbyphone-virtual-call-center-service/
