by Rocky on January 25, 2010
Yesterday morning I looked at the weather channel in dismay when I saw the image of rainy clouds throughout the day. But when I glanced below at the numbers, which predicted a 30% chance of precipitation, I breathed a sigh of relief. An hour later I arrived at my destination, stepped outside my car, and [...]
http://www.phonemarketinginsider.com/cloud-services-mathematical-vie/
by Rocky on October 15, 2009
DMG Consulting’s recent naming of Contactual’s Hosted Contact Center as a leading solution will surely give them a boost. But, as PhoneMarketingInsider, a blog covering everything about phones, sales and marketing, this recognition contains additional value.
http://www.phonemarketinginsider.com/dmg-consulting-awards-contactual-contact-center/
by Rocky on June 30, 2009
Ifbyphone, a cloud telephony provider, describes their new virtual call center application as follows:
Call Distributor includes virtual call center capabilities such as advanced call routing, interactive voice response and call queuing for saving time, reducing costs and creating efficiencies designed to help SMBs thrive.
http://www.phonemarketinginsider.com/ifbyphone-virtual-call-center-service/