Posts tagged as:
As I watched my kids (ages 3 and 5) instinctively teach themselves how to navigate an iPad this past week, I began thinking about the concept of simplicity. True, when creating business applications, you obviously don’t need to cater the app to preschool kids. Yet, the marketing value of new users being able to open [...]
Google’s acquisition of Global IP Solutions, a VoIP video conferencing provider, will now expand the voice capabilities of the big Internet search and advertising giant. Following Google’s Gizmo5 acquisition and Google’s Voice Services, the question becomes, “Where is Google headed now?” For the VoIP industry, Google’s new VoIP acquisition is obviously big news. But what [...]
Bloggers love writing helpful lists, the 10 greatest —-, the 4 coolest —-, the 5 most important —. While the number of items that the blogger chooses to list could often be open for debate, I’ve come to realize that it doesn’t matter. Why? Here’s two reasons: 1) Sometimes the inability to exhaust all issues [...]
As I was reading VoIP monitor, and saw the new announcement of Positron and babyTel’s new announcement of their interoperability, a thought crossed my mind. For small to mid-sized businesses with little experience in telephony, or VoIP in particular, reading these daily news reports about VoIP interoperability tests, SIP Trunking, Asterisk based business phone systems, [...]
Snom technology announced its new partnership with ScopServ International, which expands its VoIP services compatibility with open source systems.“This combination gives users an interoperable end-to-end telephony system from server to desktop,” said Denis Trépanier, president and CEO of ScopServ. How does this partnership provide added value for Snom’s customers? With ScopServ’s ScopTEL IP PBX, a [...]
Vocalocity, a leading VoIP provider that exclusively services small businesses, announced Wain Kellum as their new CEO. Vocalocity hopes that Kellum’s leadership experience with “a variety of technology companies through various stages of growth and exit” with drive Vocalocity’s 20 employee team to successful accelerated growth. Kellum commented in the press release, “Vocalocity has a [...]
Digium, the Asterisk Company, announced their sponsorship of an extreme phone makeover contest, in which they will select one company for a complete VoIP phone system transformation. SMBs may find themselves in a catch 22 when it comes to updating their phone systems. Especially in today’s economy, small to mid sized businesses with tight budgets [...]
Yesterday, Apple announced that they updated the smartphone’s SDK to enable VoIP over the 3G network. This news may have been overshadowed by the simultaneous release of the Apple iPad, but yesterday’s VoIP update should not go unnoticed, especially given its buildup over the past half a year of debate. PhoneArena.com correctly commented, “While January [...]
After listening to 16 voicemail messages on my cell phone today, I can definitely relate to a small business user’s need for a voicemail transcription service. On a personal note, I’m stuck between the world of SMSs and voicemail. On the one hand, I sometimes think that I’m only one of a handful who still [...]
Junction Networks announced today (PRWeb) that its OnSIP Hosted PBX, with the introduction of My.OnSIP, was awarded as one of the top 2009 advances in VoIP by VoIP Evolution. My.OnSIP is “a browser based unified communications tool combining phone presence, IM and real time status notifications.” The novelty of the users’ ability to integrate with other users [...]
The Ascent Group announced the upcoming release of their report on “IVR Improvement Strategies for 2010,” due for release this month, January 2010. The purpose of the study was “to better understand how different companies and industries are utilizing IVR technology to improve service delivery and customer satisfaction and reduce operating costs.” The process included [...]
