With this past year’s hot topic of cloud computing and cloud telephony, security and backups are on everyone’s mind. Before migrating services to the clouds, businesses ask themselves what sort of risk they are taking in moving their hosting off of their own premises. In light of these discussions, one would imagine that VoiceNation’s survey of businesses would find a high proportion of businesses with emergency continuity plans for their voice communication. But this was not the case.
In fact, the PRweb press release notes, “the survey found that while 100% of companies agreed that there was a critical need for some sort of emergency plan if they lost their voice communication platform; only 38% of these businesses actually had some sort of plan in place.” While 100% of businesses recognized the need for disaster recovery solutions, stating that their “daily operations would be interrupted if phones were shut down for an extended period,” most of these businesses are not taking any actions to insure themselves against such an occurrence.
Want to learn more about emergency plans for voice communications? Read about VoiceNation’s survey on TMCnet, or check out VoiceNation’s website.
Related posts:
- Giving Small Businesses a Big Business Voice
- Nashville Flooding Reinforces Importance of IVR Emergency Notification
- Voice Quality is Key to Success of Cloud Telephony
- Have a Plan: Profits or Problem Solving
- Ring Central and Google Voice: Businessweek’s Take
